Refund Policy
Refund at a glance
| When you cancel or ask | Refund |
|---|---|
| Before the work starts: If you cancel before the work starts, you receive a full refund of the amount paid. The project begins when you pay the 50% advance after reviewing the free preview drafts. The work starts when I have received your advance and all the details I need and begin your work draft. | Full refund |
| After the work has started, before completion: Once the work has started, the 50% advance is not refunded. | Advance not refunded |
| After completion, before delivery: If you cancel after the work is completed (100% payment received) and before it is delivered, the remaining 50% you paid is refunded and the advance stays with me. This is 50% of the amount you actually paid. | 50% refund |
| After delivery: No refund is available once the final work has been delivered. | No refund |
How the refund is calculated: You pay 50% to start and the remaining 50% before the final work is delivered (see the Payment Policy). The 50% advance is not refunded once the work has started. If you have paid the full price and cancel after completion but before delivery, the remaining 50% is refunded, which is half of the full price.
Example for a service confirmed at ₹500: you pay a ₹250 advance to start. If you cancel before the work starts, you get the full ₹250 back. Once the work has started, the ₹250 advance is not refunded. If you have paid the remaining ₹250 (₹500 in total) and the work is completed, you get ₹250 back (the remaining payment) if you cancel before delivery. After delivery, there is no refund.
How to request a refund
- Before the work is delivered, message me on WhatsApp with the word “refund”.
- I will send you a refund agreement.
- By signing the agreement, you confirm that you will promptly remove the delivered work from social media and cease all use of it, and that your right to use the work ends upon refund.
- Once I receive the signed agreement, the refund is processed within 7 days.
This is a private agreement prepared by Prince Gupta (AI Solution Services). It is not a government document.